Mandarin Seminar - Managing Employees’ Performance : A Key Ingredient For Corporate Success

Mastering Employee Performance Management - Mandarin Seminar

The most important element of an organization’s success is its people (employees), many a time, deemed as the most expensive asset within an organization. Motivated, trained and experienced employees drive creativity, strategy and profits. Employee Performance Management is a key ingredient for corporate success. An effective and well design performance appraisal system will allow the organization to manage talent, develop potential and close underperformance gaps to achieve outstanding performance in the organization. On the contrary, a poorly designed appraisal can have the reverse effect. Giving your employees feedback on their positive and negative attributes is part of the pathway to success. This practical and engaging session will provide managers and supervisors involved in the staff appraisal the necessary skills and knowledge to make the appraisal interviews a success.

Benefits of attending this course

  • Acquire knowledge of the link between employees’ appraisal and organizational goals

  • Ability to conduct appraisal interviews in a confidence level

  • Establish an understanding of the appraisal process

  • Develop SMART goals and align these goals to organizational goals

Who should attend

HR practitioners. managers, supervisors, team leaders, or anyone who is or will be managing teams or individuals.

Course Objectives

  • Describe what Performance Management is

  • Describe steps needed to have an effective performance appraisal system

  • Explain the role and responsibility of the management and staff in performance appraisal

  • Link people development to business goals and part played for a company’s survival

  • Understand clearly the concept and goals of performance management and appraisal

  • Know the factors that contribute to the success of a performance appraisal

  • Common pitfalls & traps of an appraisal review develop skills in planning and conducting appraisal meetings

  • Be able to set SMART performance goals that complement organization vision, goals and objectives.

Course Outline

  • The impact of the performance management on organizational effectiveness

  • An overview of the performance appraisal process

  • Planning & structuring the appraisal interview

  • Managing employee participation to ensure a productive session

  • The Dos’ and Don’ts of appraisal interviews

  • Setting clear and smart objectives and key result areas

  • Linking rewards to performance

  • Creating an individual development plan

Course Fees (Incl GST)

SCAL member: $180.00

Non-member: $210.00

Course Duration

0.5 Day Course

  • Training Hours – 3.0 hours

  • Assessment Hours – 0 hours

Medium Of Instruction

  • English

Funding Information

This webinar is not eligible for funding.


Course Brochure

Mandarin seminar: Managing Employees’ Performance : A Key Ingredient For Corporate Success



An e-Certificate of Attendance will be issued to participant who complete the course with 100% attendance. 



A notice of replacement / postponement together with the full particulars of the new participant (for replacement) must be given to us AT LEAST 3 working days before course commencement. A charge of S$50 (replacement) or S$100 (postponement) will be imposed on such changes. 



A notice of cancellation must be given at least 3 working days before commencement of the course and 50% of course fee will be charged /returned. If notice is given less than 3 working days before the first day of the course, there will be no refund/100% charged.


Special Class

Available upon request.


For more information, please contact Mr Law Jia Hao at 67939020 or email

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