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Terms & Conditions

Terms & Conditions



Please read the following terms and conditions carefully before submitting your registration. Your completed registration indicates that you have read, understand and accept all of the terms and conditions.


Assumed Skills and knowledge

You declare that trainees are able to read, write and communicate effectively in the course medium of instruction and/or they have met ESS Workplace literacy, numeracy Level 4 and above. If trainees are deemed to have not met the criteria, SCAL Academy reserves the right to reject trainees (before course commencement) and/or remove trainees from course (after course commencement).



Registration is on a first come first served basis.

Registration is only confirmed upon payment. No reservation of seats is allowed.

SCAL Academy can disclose to other government agencies any information relating to this application.

For course registrations, required documents must be submitted to complete the registration. Participant(s) are to provide all information required in regard to registration, and that this information is accurate, complete and current.


Payment Terms

Payment for the course must be made before the course commencement date.


Mode of Payments include:

Company UEN No: 200900134G

Bank transfer
Bank Details (for internet banking, please indicate invoice number as description and email us the reference code once transfer done)

SGD Account No. : 524-737723-001
Bank Name : Oversea-Chinese Banking Corporation Ltd
Bank Code : 7339
Branch Code : 524
Swift Code : OCBCSGSG

Credit card


Funding Information

Training provider will submit trainee details via SSG Training Provider Gateway and will bill in NETT fee if trainee is eligible for training grant. Note that all grants are subject for final approval by SSG. SCAL Academy reserves the right to claw back the funded amount from trainee (for self-sponsored) / employer (for company sponsored) if he/she did not meet the eligibility criteria, such as:

a) trainee failed assessment

b) trainee did not met minimum attendance stipulated for a course

c) SSG rejects the training grant application (even after course has ended)


Withdrawal and Refund Policy

All withdrawal and refund request must be made in writing and subjected to approval.

Course fees paid to SCAL Academy are refundable subject to the following conditions:


Written Notice of Withdrawal is received

  • 7 working days prior to course commencement date: 100% of course fees
  • 3 - 6 working days prior to course commencement: 50% of course fees
  • 2 or less working days prior to the course commencement date: No refund


Refund will be made within 30 days from the date of approved refund.

Registered participant who does not show up for course with no prior notice will be considered as "no show" and SCAL Academy reserves the right to charge a penalty of 100% of the course fee.


Rescheduling of Course

Course rescheduling must be made in writing to SCAL Academy and the written notice must be submitted at least 7 working days prior to course commencement. Reschedule of course dates are subjected to availability of seats. Admin fee of $100 (incl GST) will be charged.


Replacement of Participant

Participant may nominate a replacement by informing SCAL Academy in writing at least 5 working days prior to the course commencement. SCAL Academy reserves the right to reject such request that was notified less than 5 working days.


Certificate of Participation / Certificate of Successful Completion

Certificate of Participation / Certificate of Successful Completion will only be awarded to participant(s) who achieved the minimum attendance stipulated in course brochure. Participant(s) are required to sign in and out in the attendance. SCAL Academy reserves the right to reject participant(s) who are late for their classes.


Amendments to Course

SCAL Academy reserves the right to change or modify the course syllabus / dates / venues / trainers as and when we deemed appropriate or when the circumstances require. Participant(s) will be informed without delay about any change or cancellation. SCAL Academy may offer an alternative schedule, in case of registration may be changed to the new date. If no alternative schedule is offered for the above reasons, full refund will be made. SCAL Academy shall not be liable and the customer shall have no right to claim for indemnification of expenses (e.g. for travel or transportation costs) or damages incurred by customer in connection with a justified change or cancellation by SCAL Academy.


Personal Data Protection Act (PDPA) Policy

With effect from 1 September 2019, SCAL Academy has ceased to collect photocopied or scanned identification documents.  This is part of SCAL Academy’s commitment to ensure that your data is secure and in compliance with Personal Data Protection Commission Singapore (PDPA)’s advisory guideline on NRIC Number issued on 31 August 2018.

The collection of NRIC or any other identification number is still required to facilitate training-related matters, as per authorities’ requirements. We shall collect the trainee’s name and identification information as per NRIC or other national identification numbers, contact information such as trainee’s email address and telephone number, nationality, gender, date of birth, race and employment information etc for any or all of the following purposes:

  1. verifying your identity;
  2. processing of SSG funding applications
  3. responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
  4. processing payment or credit transactions;
  5. any other incidental business purposes related to or in connection with the above


SCAL Academy understands that trainee’s privacy is important and endeavours to protect personal information of trainees.  Trainee information will not be revealed to any external organisation unless such information is requested to authenticate certifications or is required by law. Trainee information will not be sold, traded, or rented to others.



It is acknowledged that all courses / seminars/ workshops materials or copies remain as the sole property of SCAL Academy. The course materials may not be reproduced or utilized for unauthorized purposes, nor forwarded nor disclosed to third parties without SCAL Academy's prior consent. If any soft copies is made available during the training event, it may not be taken or removed from the training site, copied or otherwise made usable in any unauthorized manner. Audio and/or video recordings of the lectures are strictly prohibited. Any recordings or copies made of course materials will be an infringement of copyright.


“The training provided by SCAL’s experienced and knowledgeable trainers has equipped me with an excellent grasp of construction safety and allowed me to enhance worksite safety in Woh Hup”

Govindavelalar Gunasekaran

“The course content is very relevant to my daily work and I will definitely recommend this course to my colleagues with design background at SCAL Academy.”

Daphne Yip

“SCAL Academy has a good understanding of how the industry works and the training is much better aligned with practical needs. The trainer also exhibited fantastic content knowledge and this enabled me to apply the concepts to my work.””

Kenn Tan